COVID-19

This site is currently under construction. For information on specific programs, please use the links below.

The COVID-19 pandemic is leading us through unprecedented times. Governments at all levels have been working hard to support our communities, and that work is ongoing. This page has answers to some frequently asked questions and provides an overview of supports, benefits, and programs in place to assist you during this crisis. For official information on what the Government of Ontario is doing, and for updates on cases, visit covid-19.ontario.ca. For official information on what the Government of Canada is doing, visit canada.ca/coronavirus. Information from the City of Mississauga is available at mississauga.ca/coronavirus.

For health or symptom-related information, call TeleHealth Ontario at 1-(866) 797-0000 or Peel Public Health at (905) 799-7700.

IN AN EMERGENCY - CALL 911.


Click Here for a comprehensive list of contacts and resources available to you.


Last Updated: April 30 2020

How many cases of COVID-19 are there? Are any in my neighbourhood?

Answer

Information on the number of COVID-19 cases in Ontario is available at https://covid-19.ontario.ca. The web-page is updated every morning with information as of 4pm the previous day. The site also includes details on hospitalizations and ventilator usage, as well as access to a daily epidemiological summary. Cases within Peel are available through Peel Public Health's website here they are broken down by municipality. Neighbourhood-based data is not available. If tracing reveals an affected individual was in a public area, you will be notified through the media or directly if possible.

Trillium Health Partners also provides COVID-19 data on patients under their care. Information is available here: https://trilliumhealthpartners.ca/patientqualityandsafety/Pages/Novel-Coronavirus.aspx (bottom of the page).

I think I should be tested. How can this be arranged?

I think I have been exposed to someone with COVID-19 and/or I have symptoms of COVID-19.

Answer

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment to help determine how to seek further care. You may also contact Peel Public Health at (905) 799-7700. Call centre hours are 8:30 a.m. to 10 p.m., 7 days a week.

 

Please do not show up to an Assessment Centre unannounced.

So Ontario is under a State of Emergency. What does this mean?

Answer

Pursuant to Section 7 of the Emergency Management and Civil Protection Act, the Premier declared a State of Emergency in the Province of Ontario on March 17th 2020. The Emergency has been extended to April 24th 2020 at which point it can be terminated or extended.

We took this extraordinary measure because we must offer our full support and every power possible to help our health sector fight the spread of this virus. COVID-19 constitutes a danger of major proportions and the health and well-being of every individual and family must be our number one priority.

Closures have been expanded from the order to include areas such as outdoor recreational amenities. Municipalities have also enacted bylaws mandating closures or physical distancing measures. In the City of Mississauga, all public events and spring programs have been cancelled up to and including July 3rd.

 

It is your responsibility to ensure you are aware of designations under the State of Emergency and subsequent orders. Violations of the EMCPA can result in hefty fines. In any case, you should stay home as much as possible and only leave for essential purposes.

Why is there a limit on the size of gatherings? My family wants to get together for a religious holiday / other celebration.

Answer

We have approved the revision of the Emergency Management and Civil Protection act to limit the number of people at public gatherings from 50 to 5.

These new measures follow the advice of our Chief Medical Officer of Health, Dr. David Williams and other leading public health officials across the province. Organized public events include parades, events (including weddings), social gatherings and communal services within places of worship.

This order would not apply to essential workplaces and any members of a single household who are gathered at their regular place of residence. Funerals can proceed with up to 10 people at one time.

We encourage Ontarians to stay connected even when we must be physically apart. Considering staying in touch with family, friends, and loved ones through phone or video calls. These are extraordinary times that demand extraordinary measures to stop the spread of COVID-19 and protect our people.

I have a loved one in the hospital. Why can't I visit them?

Answer

 In order to ensure a safe and secure environment for patients, Ontario’s Chief Medical Officer of Health, Dr. David Williams has strongly recommended that Acute Care Settings only allow essential visitors until further notice. The ministry identifies an essential visitor as those who have a patient who is dying or very ill or a parent/guardian of an ill child or youth, a visitor of a patient undergoing surgery or a woman giving birth. Hospitals may have their own guidelines and restrictions that build on these measures.

We will continue to re-evaluate this in the coming weeks and ensure consistency with recent guidance on enhanced public health measures. We understand that this is a difficult time for you and your family, and thank you for your continuing cooperation in playing your part to keep our vulnerable safe.


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